Information Collection and Use
When you make a booking through our website, we collect certain personal information provided by you, including your full name and contact information (such as address, email address, and phone number). Payment information, such as credit card details, is collected through our payment processor, and we do not have access to or store this data. The information we collect is used to process your booking and provide the services you have requested.
We may also collect information about your browsing and usage of our website using Google Analytics, such as your IP address, browser type, and the pages you visit. This information is used to improve the functionality and user experience of our website.
Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our website and providing our services. For example, we may share your information with payment processors to facilitate your booking. These partners and service providers are bound by strict confidentiality agreements and are only permitted to use your information for the specific purpose for which it was provided.
We take the security of your personal information very seriously and have implemented industry-standard security measures to protect it from unauthorised access, use, or disclosure. However, please be aware that no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee the complete security of any information you provide to us.
Data Subject Rights
Under the GDPR, you have certain rights with respect to your personal data. These rights include the right to access, rectify, or erase your personal data, as well as the right to object to or restrict the processing of your personal data. You also have the right to data portability. If you wish to exercise any of these rights, please contact us using our contact form.