At EdenX Holiday Cottages, we are committed to protecting the privacy of our customers and website visitors in accordance with the General Data Protection Regulation (GDPR). This privacy policy explains how we collect, use, and disclose personal information when you use our website and make a booking.
Information Collection and Use
When you make a booking through our website, we collect certain personal information provided by you, including your full name and contact information (such as address, email address, and phone number). Payment information, such as credit card details, is collected through our payment processor, and this data may be stored for future use such as remaining payments. The information we collect is used to process your booking and provide the services you have requested.
We may also collect information about your browsing and usage of our website using Google Analytics, such as your IP address, browser type, and the pages you visit. This information is used to improve the functionality and user experience of our website.
Cookies
We use cookies to personalise your experience and analyse website usage. Cookies are small text files stored on your device by your web browser. You can disable cookies in your browser settings, but please note that this may affect your ability to use certain features of our website.
Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our website and providing our services. For example, we may share your information with payment processors to facilitate your booking. These partners and service providers are bound by strict confidentiality agreements and are only permitted to use your information for the specific purpose for which it was provided.
Security
We take the security of your personal information very seriously and have implemented industry-standard security measures to protect it from unauthorised access, use, or disclosure. However, please be aware that no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee the complete security of any information you provide to us.
Data Subject Rights
Under the GDPR, you have certain rights with respect to your personal data. These rights include the right to access, rectify, or erase your personal data, as well as the right to object to or restrict the processing of your personal data. You also have the right to data portability. If you wish to exercise any of these rights, please contact us using our contact form.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.
Contact Us
If you have any questions or concerns about this privacy policy or our handling of your personal information, please contact us using our contact form.